Contact Details

Contact The Vapetrix

We usually respond within 24 hours — often much faster. To make communication quicker and more reliable, we’ve replaced our old contact form and email system with a single Live Chat. Simply click the Live Chat button at the bottom right of your screen, enter your name and email, and we’ll get back to you as soon as possible.

Having multiple contact channels sometimes led to delays or missed messages. With Live Chat, our team is instantly notified on both desktop and mobile, ensuring faster responses — all from one convenient place. Thank you for your understanding and continued support.

If you have a question about a specific order, please include your order ID so we can assist you more quickly. While providing your name and email address is optional, we recommend doing so to ensure you receive our reply even when we’re offline.

Company Registration

BMTick UK/EU/USA LTD
Company no. 10766844
Registered in England and Wales

About Our Company

The Vapetrix is a global brand specializing in premium accessories for modern herbal vaporizers. Our company, BMTick UK/EU/USA LTD, operates fulfillment and administrative hubs across the US, UK and EU (DE)